Aquí tienes la Privacy Policy ajustada y pulida para tu tienda Shopify.

Principales correcciones y mejoras aplicadas:

1. Flexibilización de Pasarelas de Pago: Se actualizó la referencia a PayPal para incluir el procesamiento seguro de tarjetas de crédito/débito a través de Shopify Payments u otros proveedores de checkout, evitando inconvenientes si activas pasarelas adicionales en el futuro.

2. Profesionalización del Contacto: Se unificó la dirección de contacto principal en support@lumicomf.com para no exponer correos de dominio público (outlook.com) que reduzcan la confianza del comprador estadounidense.

3. Consistencia de Marca y Legalidad: Se mantuvo la compatibilidad con Shopify, normas de privacidad de EE. UU. (CCPA/CPRA, señal GPC) y transferencias internacionales de datos hacia Uruguay y centros de distribución.

Privacy Policy — Lumicomf

Last updated: September 2026

Lumicomf, a consumer brand operated by Lumen Store (Uruguay), operates this website, including all data, content, features, tools, products, and services (the "Services"). Lumicomf is hosted on Shopify's e-commerce platform, which provides the technology required to fulfill our Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection and processing of your personal data.

Please read this policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how your personal information is managed.

Personal Information We Collect or Process

"Personal information" refers to information that identifies, relates to, or can reasonably be linked to an individual. It does not include anonymized or aggregated data. Depending on how you interact with our website, we may collect:

• Contact Details: Name, billing address, shipping address, phone number, and email address.

• Payment Information: Payment method, transaction details, order confirmation, and payment card details. All transactions are encrypted and processed securely through authorized payment gateways (e.g., Shopify Payments, PayPal); we never store full card numbers on our servers.

• Account Information: Username, password, preferences, and account settings (if an account is created).

• Transaction Details: Items viewed, added to cart, saved, purchased, returned, or canceled, as well as purchase history.

• Customer Communications: Messages, photos, or details provided when contacting customer support.

• Device & Usage Data: IP address, browser type, device identifiers, network connection, time zone, and browsing behavior across our store collected automatically via cookies and tracking technologies.

Sources of Personal Information

We collect personal information through the following channels:

• Directly from you: When you place an order, contact support, subscribe to communications, or create an account.

• Automatically: As you navigate our site through cookies, log files, and web beacons.

• From service providers: Partners who manage web analytics, advertising networks, fraud prevention, and logistics.

How We Use Your Personal Information

We use your personal data for legitimate business purposes, including:

• Fulfilling Orders & Services: Processing payments, arranging shipping with international logistics partners, sending order confirmations, managing returns, and providing customer support.

• Marketing & Advertising: Delivering promotional emails, special offers, and personalized online advertisements across platforms (e.g., Meta, Google) based on your browsing activity.

• Security & Fraud Prevention: Verifying transactions, detecting malicious activity, protecting customer account integrity, and ensuring secure payment processing.

• Customer Support & Communication: Responding to inquiries, resolving delivery issues, and managing customer relationships.

• Legal Compliance: Complying with applicable legal obligations, tax mandates, court orders, or law enforcement requests.

How We Disclose Personal Information

We may share your personal information with trusted third-party service providers to execute our Services:

• Shopify: Hosts our infrastructure and assists in processing commerce data.

• Payment Gateways & Providers: Such as Shopify Payments, PayPal, or card processing partners to execute secure transactions.

• Logistics & Order Fulfillment: International shipping lines and delivery carriers receive recipient names and physical addresses strictly necessary to transport packages.

• Marketing & Analytics Partners: Third-party advertising services (e.g., Meta Pixel, Google Analytics) to measure ad performance and serve relevant promotions.

• Legal Authorities: When required by subpoena, search warrant, or governing law to protect our rights or defend against legal claims.

Relationship with Shopify

Our store is hosted by Shopify Inc. Shopify processes personal data from site visitors to support platform performance, security, and checkout execution. Data submitted through our store may be transferred across international borders through Shopify's secure global infrastructure.

For full details on Shopify's privacy practices, visit https://privacy.shopify.com.

Third-Party Links & Content

Our store may contain links to third-party platforms or social widgets. We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of any third-party platform you visit.

Children's Privacy

Our Services are intended for adult consumers and are not directed at children. We do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe a child has provided us with personal data, please contact us to request immediate deletion.

Security and Data Retention

We implement industry-standard technical measures (including SSL encryption) to safeguard your personal information. However, no internet transmission or electronic storage method is 100% secure.

We retain your personal information only for as long as necessary to fulfill order processing, resolve disputes, satisfy accounting/tax requirements, or enforce our agreements.

Your Rights and Choices

Depending on your location, you may have specific statutory rights regarding your personal data:

• Right to Access / Know: Request details about the personal data we hold about you.

• Right to Deletion: Request that we delete your personal information, subject to legal retention exceptions.

• Right to Correction: Request updates or corrections to inaccurate personal records.

• Right to Opt-Out of Targeted Advertising / Sale: You may opt out of data sharing for cross-context behavioral advertising. We respect the Global Privacy Control (GPC) opt-out signal broadcast by your browser.

• Marketing Opt-Out: Unsubscribe from marketing emails at any time using the "Unsubscribe" link in the footer of any promotional email. Transactional order emails will still be sent.

To exercise any privacy rights, contact us at support@lumicomf.com. We do not discriminate against customers for exercising their privacy rights.

International Data Transfers

Your information may be transferred, stored, and processed outside your home country—including in Uruguay (where our operating business is registered) and in regions where Shopify, payment networks, and logistics centers operate. Where applicable, data transfers out of the EEA, UK, or other regulated regions rely on standard contractual clauses or recognized legal adequacy mechanisms.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our operational or legal obligations. Updated policies will be posted directly to this page with a revised date.

Contact Information

For questions regarding our privacy practices or to submit a data rights request:

• Operating Entity: Lumen Store (LUMEN)

• Trading Name: Lumicomf

• Country: Uruguay

• Customer Support Email: support@lumicomf.com